Bloomingdale’s Fights back against Wear’n Return

November 5, 2013  |  What Sells

If you wear it, then you can’t take it back.  No returns for tried on clothing says Bloomingdale’s.

Bloomingdale’s began a new practice earlier this year to help it fight return fraud. The retailer attaches large hard-to-conceal plastic tags to dresses that cost more than $150 – once the tag is removed, the garment cannot be returned.  About 65 percent of retailers said shoppers returned used clothing last year, according to a November survey conducted by the National Retail Federation. The group estimates the practice costs the industry $8.8 billion last year.

Here’s how Bloomingdale’s describes the policy on its website:

“Certain dresses will be delivered with a Bloomingdale’s b-tag attached. Once the b-tag is removed, merchandise cannot be returned. To determine whether a dress you would like to purchase will be tagged, go to the product page and review the details tab below the image. If an item is going to be tagged, we will alert you there.”

It’s obvious that returns are becoming a growing concern for retailers – we wonder how many more will follow suit.